In this month’s issue: we focus on video quality. We look at hyper-personalisation and a stamping out latency-related streaming issues; what are the elements needed to make a successful business from broadcast-quality video content over IP network; we also take another look at monetisation focussing on programmatic ads; cloud based security for service providers, the use of open source software and in one of our regional focuses, this time on the very interesting Middle East region.