In this month’s issue: we look at augmented reality, regarded in the same way as VR as a potential complementary technology and which can be an essential tool for making TV unmissable; is show dumping a new worry trend in a market where viewers are continuing to feel the shockwaves of an industry in significant transition?; what does it mean to be a service provider in 2017 when the players have seen disintermediation from customers by OTT players; who ‘owns the glass’ in multiscreen TV?