Rugby World Cup Final smashes streaming records for DStv Now | OTT | News | Rapid TV News
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The Rugby World Cup final on 2 November may have broken English hearts but the Springbok’s triumph has also broken viewing records across Africa for DStv Now.
dstv now tv app 5Nov2019
The broadcaster said that much like South Africa’s World Cup campaign, sport live-streaming had a somewhat rocky road to the final but when things really counted, streaming delivered. Moreover it says that while the focus has been on the action, at the same time a quiet revolution has been taking place with 2019 marking the point that live-streaming of sports went mainstream in Africa, breaking all-time online viewing records.

In the opening game, as South Africa faltered against New Zealand, DStv Now had its own challenges with some viewers missing out during the first half of the game. This was not the first time that a streaming service encountered difficulties during a major sporting tournament. Yet six weeks later Final six weeks later and the situation was dramatically different, with viewing breaking all-time records for concurrent users and throughput, and, said DStv, all was achieved with no downtime or outages.

The number of active DStv Now users is four times higher than just two years ago, and the number of hours streamed in a single day on the service now regularly tops one million, which is more than 100 years’ worth of viewing for a single person. Data carried by content delivery network partners during the Final peaked at more than 500 Gbps, another record for DStv Now in Africa.

Speaking about the successful campaign, Niclas Ekdahl, CEO of the Connected Video division of DStv Now owner, MultiChoice said: “Live events are the single biggest challenge a streaming service like DStv Now can face, as the huge number of concurrent users not only puts our systems under unprecedented load, it also strains the systems of the companies downstream from our servers who deliver the stream to customers. It’s fair to assume that the load during the Rugby World Cup Final was the largest ever seen in Africa, with three times more peak concurrent viewers than in the first game and double the number who watched the 2018 football World Cup Finals. Over the course of the day we served more than half a million unique users.

“We were disappointed at the problems we experienced early in the tournament. We’d of course done load testing and provisioned plenty of capacity, but we didn’t anticipate how congestion in one specific system could cascade into others. I’m proud of the work our engineering team has done to learn from that mistake, to rework systems architecture, and also work with partners who deliver the stream to customers to sort out bottlenecks affecting image quality. Our customers rightly expect systems to work, and in the face of record-breaking demand during the Final, DStv Now delivered the goods.”