StarHub introduces no-contract option in subscription make-over | Broadcast | News | Rapid TV News
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Singapore pay-TV operator StarHub is to offer a no-contract option, remove set-top box rental fees and provide free multiscreen viewing in an overhaul to its existing subscription packs.

Goobye to Inflexibility StarHub 1 April 2019Promising simplicity, flexibility and greater value, StarHub will now offer seven passes which can easily be switched online to best suit the viewers’ requirements. They will replace the 50 inflexible bundles previously offered. The new options are: English Entertainment Pass, Movies Pass, Asian Entertainment Pass, Malay Entertainment Pass, Indian Entertainment Pass, Filipino Entertainment Pass and Sports Pass.

“In December 2018, we started our #HelloChange journey with the launch of our new SIM only mobile plans. Our bold move in the mobile space was overwhelmingly well received by our customers. Building on the voices of what customers want, and in keeping with our brand promise to innovate, today we are excited to revolutionise the way entertainment is presented to our customers,” said Johan Buse, chief of consumer business group, StarHub.

“We are pleased to remove clutter, unshackle handcuffs and enhance transparency by slashing the outdated model of basic groups, getting rid of hidden fees and removing set-top box rental charges. Hidden fees are a thing of the past - the price you see is the price you will pay. Over time, we are committed to introducing even more sweeping changes to delight and entertain our customers,” added Buse.

StarHub has improved its multiscreen viewing offer under the new StarHub Entertainment Pass. All customers will now receive the StarHub TV Go value-added service without any additional charge, allowing them to watch their favourite live channels at anytime, anywhere, on any device on StarHub Go. StarHub Mobile postpaid customers can now stream unlimited content on StarHub Go without incurring any local data charges.

Subscribers will also receive complimentary access to certain apps from StarHub partners. BBC Player will be available for customers subscribing to the English Entertainment Pass, while HBO GO will be available toMovies Pass subscribers.

Customers with StarHub Fibre Broadband can sign up for one pass at S$29.90 a month with a 24-month contract or opt for a no-contract option according to the different tiers of savings.

As a promotion offer, the first 5,000 customers who sign up for the two year contract plan will receive an additional pass for free, worth S$429.60, for the period of their contract.