IBC 2018: Conviva enhances video AI alerts with Ecosystem Module | Infrastructure | News | Rapid TV News
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Real-time streaming TV measurement and intelligence platform provider Conviva has upgraded its artificial intelligence-based diagnostics system, Video AI Alerts, with Ecosystem Module.
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The technology is fundamental aimed at resolving a growing problem for streaming TV providers who currently find themselves spending considerable time and resources detecting and diagnosing streaming quality issues, and reporting these issues to relevant content delivery networks (CDN)s and ecosystem partners.

Conviva has been at the vanguard of deploying AI to improve streaming TV viewing experiences and believes that its new product — which is said to offer permission-based, fully-automated alert routing with better diagnostics with granular diagnostics — will lead to rapid resolution of streaming problems with faster resolution of streaming quality degradations.

The new Ecosystem Module is said to do much of the heavy lifting that technicians and engineers have been doing and Conviva says that it is now automating a process for its customers that used to take many hours and multiple steps to resolve CDN-related issues. It believes that such things are now streamlined, and issues are resolved faster with automated alert forwarding, which means valuable technical resources can now spend considerably more time innovating.

“By combining our global Ecosystem Initiative with the automated detection and diagnostics technology of Video AI Alerts, we have truly streamlined and automated video streaming issues significantly,” said Aditya Ganjam, Conviva’s chief product officer. “The new technology provides visibility to CDNs, grants full data permission control to publishers with AI alert sensitivity, and reduces publisher’s operational costs while improving QoE and viewer satisfaction.”