How times change: viewers in the US are now more likely to say they watch a recently discovered favourite show from an online source, rather than through their pay-TV set-top box (STB).

In 2014, 64% said they watched their favourite show through an STB, either live, on a DVR or through a pay-TV video-on-demand (VOD) platform. Only 31% said they watched their favourite show online via a subscription VOD (SVOD) like Netflix, Hulu or Amazon, through a TV everywhere app or through other online sources like iTunes.
About half (52%) of viewers now say they watch their favourite show online, while 48% watch through the STB.
In 2014, 45% said their favourite show is a show they watch ‘live’ (that is, on the day and time it airs for the first time), versus 14% saying their favourite show is on Netflix — a 31-percentage point advantage. Today, the proportion who say they watch their favourite show live has dropped to 31%, while the proportion whose favourite show is on Netflix has jumped to 29% — a difference of just two percentage points.
“These findings suggest that the aggressive investment SVODs are making in original and exclusive content is paying big dividends,” said Peter Fondulas, co-author of the study and principal at Hub. “In this research and other recent studies, we see clear evidence that high-profile online exclusives generate buzz that draws consumers to these platforms, which not only helps attract brand new subscribers, but also builds loyalty among current customers.”
“This finding is a great example of how SVODs have been able to transform themselves from technology companies that distribute content, into entertainment companies that create it,” added Jon Giegengack, co-author of the study. “The amount of content being created today is greater than the disposable time available to watch it. In the future, share of total TV time may turn out to be a more important way to evaluate platforms than looking at the number of subscribers.”