Vivacom takes on Tezemo | Infrastructure | News | Rapid TV News
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In the first deployment for the end-to-end communications and management system provider for stakeholders in TV channel distribution, Tezemo has announced a contract win with Bulgarian telco Vivacom.

viovacom 12oct2017Following 18 months of development and testing, Tezemo claims to be the first online management system designed specifically for all stakeholders in a channel distribution chain, enabling “efficient, purposeful” communication, notification and reporting. Among these stakeholders are: the channel itself and its affiliates; transmission contractors; satellite operators; agents and platforms.

Tezemo believes that its technology can play an important role in safeguarding operational and contractual integrity, being of value to technical, commercial, legal and general management teams. In addition to providing both oversight and insight in real time, Tezemo’s system stores data on all distribution activities and incorporates an analytics function for the generation of management reports.

Under its three-year deal with Vivacom, Tezemo will acquire 3,000 professional users in the telco’s technical, legal, communications and management teams including its business partners, the channels it distributes – some 150, including all the major networks – and the affiliates of those channels. These stakeholders serve customers in Bulgaria and around the world.

Said to be of particular interest to Vivacom was the ability through Tezemo for TV networks to authorise/de-authorise directly smartcards held by affiliates or other business partners. This is claimed to reduce dramatically Vivacom’s workload both for itself and its clients when it comes to management.

“Over my years in broadcast operations with major networks I often saw how routine problems and crises were exacerbated by deficiencies in communication and by poor access to even basic distribution information,” said Tezemo CEO Remi Abayomi, commenting on the official unveiling of the service. “A service outage is bad enough in itself, but subsequent drop-outs in communication between stakeholders in the broadcast and distribution chain can prove costly in all kinds of ways. When the source and extent of a problem cannot be readily identified, it becomes far more difficult to rectify. As a consequence, advertising revenue is lost; staff time is wasted; customers become dissatisfied, and corporate reputations are damaged – while failure to comply with service level agreements can lead to serious contractual penalties. Tezemo provides a solution to these issues.”

Added Vivacom senior manager of broadcasting services Vladimir Rangelov: “Now that Vivacom’s partner networks can directly manage their affiliates’ access to their channels, both we and the networks will benefit from far greater operational transparency, since Tezemo provides us with an accurate and readily accessible record of all requests and actions, and it offers analytics and generates management reports. We believe it will produce all kinds of economies and help to smooth out any contractual issues.”